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Somars

For neighbours in Toronto and the GTA

New neighbours get $20 off

Computer help that comes to your door. $20 off your first visit when you use the code below.

NEIGHBOUR

The code is filled in for you on the quote form. If you email us instead, just mention it.

What it costs

Starting prices for our labour. You hear the full number, parts included, before any work begins.

See what is included in each one.

How it works

  1. Step 1: Tell us

    Use the short form, or send us an email. It takes about two minutes.

  2. Step 2: Free check

    We look at it at your place or ours. The diagnostic is free.

  3. Step 3: Flat quote

    You get one agreed price, parts included, before any work begins.

  4. Step 4: Sorted

    Fixed, tested, and explained before we leave.

A few quick answers

Do you really come to my house?

Yes, that is the normal way we work. Setups, software problems, Wi-Fi and printer trouble all get done at your place, usually in one visit. You keep everything plugged in where it is. Jobs that need the workbench, like a laptop screen or a data recovery, we collect and return. Add your postal code when you ask for a quote and we will confirm you are in range and what the trip costs.

I just bought a new laptop. What does setup include?

We unbox it, complete the first-time setup, and connect your email, Wi-Fi, and printer. Then we install the apps you use and sign you into them, move your files, photos, and bookmarks across from the old machine, and switch on updates, antivirus, and a backup so it stays healthy. Before we leave we walk you through anything that works differently from your old computer. Most setups take one to two hours.

Will you be able to see my photos and messages?

For most hardware work we never sign in. We only need the machine to power on so we can test it. When a job genuinely needs an account, such as a software recovery or moving your files to a new computer, you unlock it yourself and we stay in the folders the job needs. Anything we copy is deleted once you confirm it all arrived.

How much will it cost?

You get a flat price before any work starts, and that price is what you pay. The diagnostic that produces the quote is free. If the parts turn out to cost more than expected once we are inside the machine, we stop and check with you first. Our published starting prices are on the prices page.

What if you cannot fix it?

You pay nothing. The diagnostic is free and we only charge for a repair we complete, so you get the device back as it arrived along with a plain note on what we found. If it is fixable but the cost outweighs the value of the machine, we will say so and explain why.

More on the home page.

Where we come out

Toronto, North York, Scarborough, Etobicoke, Mississauga, Brampton, Markham, Vaughan, Richmond Hill and most of the GTA. Add your postal code on the form and we will confirm.

House calls are included in the quote.